Information Collection
We collect information necessary to provide, operate, and improve our services. This includes:
- Personal Data: Name, email, phone number, postal address, institutional affiliation, and billing information.
- Sensitive/Professional Data: IP-related information such as ideas, technical descriptions, drafts, filings, and other proprietary documentation you share with us.
Purpose of Use
- To deliver and manage IP services (drafting, filing, prosecution, advisory).
- For billing, customer support, and communications related to your engagements.
- With explicit consent, to send service updates, newsletters, or promotional materials.
Confidentiality & Security
ALL client IP data is handled under strict confidentiality protocols. We use industry-standard security measures, including encrypted storage and role-based access control, limiting access to personnel who need the information to perform their duties.
Third-Party Processing
We may share data with:
- Governmental or regulatory authorities when required for filings (e.g., patent or trademark offices).
- Vendors or partners providing services on our behalf (e.g., couriers, payment processors, IP platforms). We only engage vendors who implement reasonable security practices and, where applicable, comply with relevant regulations (GDPR, Indian IT Act).
We do not sell personal data to third parties.
Data Retention
We retain personal and IP-related data for the duration of our relationship and, typically, for a period of up to 7 years after the end of the engagement for compliance, record-keeping, and support purposes, unless a longer retention period is required by law.
Client Rights
- You may request access to, correction of, or deletion of your personal data.
- You may withdraw consent for marketing communications at any time.
- To exercise any rights, contact us using the details below. We will respond in accordance with applicable law.
Legal Compliance
We align our practices with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules under the Indian IT Act and other applicable laws and standards as necessary.
Contact & Data Requests
Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be posted on our website with an updated effective date.